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Nokia Care Address: M/S Raksha Impex, North Usman Road, T. it was really irritating… you can sense that how much it was irritating that he came out of the counter to have some fight… i could also fight and just crush his face but i dont but i want to ask if this is how the world’s best mobile company customer’s are served? it was the most bad experience i have ever faced in any service centre… plz sir i want some strict action on that receptionist as soon as possible….ġ. he didnot have any manner to talk to the customers…. then your receptionist started to shout that why u have putted ur feedback in the box… he also knew that how actively he is serving to customers…. we will… but their response were lazy about all these… they were not ready to actively solve our problem… after seeing this we decided to give a feedback in your feedbox so that the main branch must also know how the service work is going in their centres… when i kept the paper in which we have written our feedback into ur feedback box. hr becoz there was no electricity… we said it’s ok. the mobile was also submitted three times in the service centre for the same problem but it was not solved… we were talking to ur receptionist and he said us to sit for 1/2.
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Sir, i have gone to service centre at dhanbad, jharkhand, india with my friend’s c6-00 set which was having some problem. so if possible give me the new handset and ask the service center person to talk with the client with the respect they are not the giving the proper answer to the client. but they dont gave me a bad reply and say that what can we do we got your mobile at 25-08-2012 and we will repair it and send u back after 6 days, i want a new mobile against it because its not a one month and i got the problem with my new handset. I have purchase NOKIA asha 202 MOBILE at 10-07-2012, After 10 days i have found that i have problem with the charging and gave a mobile to nokia service center, The person at service center tell me its a problem of charging pin problem and replace the charging socket from mobile, after that my mobile works only for 2 days and find the same charging problem and take the mobile to service center at date 13-08-2012, i got the reply that its a problem of mobile so your handset will send to the delhi for repair and u will get the mobile at 25-08-2012 when i go the service center for the mobile at 25-05-2012 the person at service center told me that u will get your mobile now at 03-09-2012.